Contact Us

Frequently Asked Questions

Our frequently asked questions service offers answers to common questions.  If you don't find an answer, please contact our customer support and a representative will be able to assist you.


Telephone Support

Live Customer Support Representatives are available Monday - Friday from 9 a.m. - 6 p.m. Mountain Time.

  • USA and Canada Toll-Free: 1-866-277-1790
  • Puerto Rico Toll-Free: 1-866-278-8825
  • United Kingdom Toll-Free:  0808-189-1353
  • Germany Toll-Free: 0-800-182-8518
  • International: 1-778-373-5389


Email Support

If you have any questions or comment, please fill out and submit the following form or email support@scentsypay.com and a customer support representative will respond as soon as possible. Please include your Consultant ID in all correspondence.

If your inquiry is in regards to a specific transaction, please provide a detailed description of the transaction you were attempting.

 


Your Email Address:*
To:* support@scentsypay.com
Subject:*
Message:*





 
 

Home | FAQ | Legal | Contact | Login

The Scentsy® Visa® Prepaid Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The Bancorp Bank; Member FDIC.